06
Making
Connectivity Matter
Tech, data and AI are unlocking new potential for connected products, services and ecosystems. Existential climate risk and increasing technological complexity mean the bar to create net new is rising. Today’s builders and leaders must use a convergent approach to connect with impact.
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Experts across frog and Capgemini Invent
Welcome to the Connected World
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Experts across frog and Capgemini Invent
Explore the next chapter of intelligent products and services to create game-changing offerings.
Download the new frog report ‘Making Connectivity Matter’ to learn how to move into the future with intelligent products, services and ecosystems.
Should we connect?
‘Making Connectivity Matter’ is about finding opportunity in our sustainable future to gain competitive advantage, fueling intelligent insights with access to new data through a clear value exchange between business and consumer. Push boundaries with convergent collaboration that achieves bold impact by fusing desirability, viability, feasibility and sustainability. From mobility to medicine, personal wellness to pet care, it’s time to connect the dots.
88%
of organizations
will be offering intelligent services in the next five years
Source: ‘Intelligent Products and Services,’ Capgemini Research Institute, 2022
Featuring conversations with our experts:
Hear perspectives on the ways connected products, services and ecosystems
enable positive change—for consumers, for businesses and for the planet.
“New products can benefit the environment and the planet”
Jeff Hebert
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Jeff Hebert
“New products can benefit the environment and the planet”
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Jeff Hebert
How could adding a smart dimension to products and services make a real difference for people and planet?
“As an organization, we like to challenge preconceptions”
Richard Traherne
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Richard Traherne
“As an organization, we like to challenge preconceptions”
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Richard Traherne
How is challenging pre-existing beliefs connected to the creation of a better tomorrow?
“We have an opportunity to augment and supercharge humans”
Chiara Diana
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Chiara Diana
“We have an opportunity to augment and supercharge humans”
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Chiara Diana
How might our lives change if smart experiences were woven throughout our daily routines?
“Each client is different—and each challenge is different”
Heather Brundage
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Heather Brundage
“Each client is different—and each challenge is different”
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Heather Brundage
How can we overcome complexity to arrive at powerful solutions to the big problems?
“It goes back to transforming the whole organization to react”
Phil Vann
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Phil Vann
“It goes back to transforming the whole organization to react”
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Phil Vann
How can we move forward when the future is uncertain?
Listen to the Design Mind frogcast
As with any developing technology, the way these powerful new devices are harnessed will be key to their success. Hear from our experts in this podcast episode as they share insights into the brave new Connected World.
To clear the rising bar, success lies in four interlocking strategies:
1.Focus
Find theright path
Ready to journey to the Connected World?
There are numerous reasons and triggers to develop new connected products and services. These can include creating a competitive advantage against disruptive entrants, exploring ways to include third-party data and realizing a credible and effective sustainability strategy. But breaking into the connected ecosystem space can be tough—and involves becoming confident working with new disciplines and structures.
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Richard Traherne
1. Focus: Find the right path
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Richard Traherne
Richard describes how connected products and services are changing medical care for good.
Designing the future of pet care
Our collaboration with Purina’s Petivity is helping consumers to be better pet parents thanks to actionable and personalized insights.
Client Story
Purina wanted to share their deep expertise in pet health, behavior and nutrition directly with consumers to help give pets the best life possible.
In a collective effort, we created the Petivity Smart Litter Box Monitoring System: harnessing the power of tech to enable pet parents to better understand and care for their cats.
Design Mind Studio Sessions
How are insights enabling business transformation?Learn how our partnership with Purina answered the big questions and led to the creation and launch of a connected product.
2.Design
Aim for iconic
Can you make things people love?
The promise of the Connected World has been out forever but the realization of true value generating product and solution needs to materialize. Let’s push the boundaries of both physical and digital domains to realize breakthrough value for customers, stakeholders and businesses. Through a combination of behavioral design and mediating technology and humanity it’s possible to align tech potential with user value.
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Chiara Diana
2. Design: Aim for iconic
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Chiara Diana
Chiara takes a human-centered approach to creating a long-term defensible competitive advantage.
Connecting the dots in product design
We delivered the product experience, product design and brand identity of the Red Dot Award-winning MeMed Key.
Client Story
MeMed needed a platform to support their pioneering immune system analysis.
MeMed turned to frog to help them define and design a revolutionary connected platform that could perform diagnostics at the point of care in just 15 minutes. frog’s convergent design approach and multidisciplinary team was key to the success of this project and the holistic integration of the platform’s product, service and digital experiences.
3.Innovate
Make it possible
Can you look at the challenge through new eyes?
Innovation is a route to enabling value: sensing hard-to-get data, interacting with users in seamless ways, delivering insights and even changing the physical world itself. Innovation engineering is essentially the building of something that's never been made before. The end goal? Creating bold breakthroughs that challenge the status quo.
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Heather Brundage
3. Innovate: Make it possible
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Heather Brundage
Heather taps into the exciting realm of that which has never been done before—and questions how to get it right.
Maintaining progress for machinery
Our collaboration with Cutsforth resulted in game-changing predictive maintenance services and a new era of operational excellence.
Client Story
Cutsforth wanted to expand their services to offer cutting-edge predictive maintenance solutions.
To make this ambitious vision a reality, we assembled a global team of experienced disruption experts. With diverse backgrounds spanning business strategy, experience and design, sensing and wireless engineering and data analytics, we delivered a comprehensive solution under one roof.
4.Impact
Deliver at scale
Can you build to last?
The Connected World is alive with possibility. Once a product is released it’s just the beginning; with the opportunity to add new features and services over time. Chart the path to impact by first establishing scalable foundations, operationalizing change and therefore mastering complexity and unlocking ecosystem value.
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Phil Vann
4. Impact: Deliver at scale
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Phil Vann
Phil talks about the heavy lifting associated with growth and weighs up the value of transformation.
Arriving at a leaner and greener mobility
We bolstered Volvo Group’s intelligent capabilities with a cloud data platform, paving the way for elevated customer experiences.
Client Story
We supported the enhancement of Volvo Group’s data capabilities, helping to propel revenue, improve the customer experience and provide intelligent new offerings.
The Volvo Group is a global leader in the development of electric and autonomous mobility solutions such as integrated fleet management, e-truck charging optimization, reduced energy consumption and an enhanced path to decarbonization. We created a Volvo cloud data platform and formed the necessary technological foundation to pave the way for their servitization goal.
Raise
the bar
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Jeff Hebert
Raise the bar
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Jeff Hebert
Jeff poses the big questions organizations must ask, including “What’s possible?” and “How do we make it real?”
Collectively, we must hold human creations to new standards. With a concurrent, convergent approach that marries desirability, viability, feasibility and sustainability, bold companies can clear this rising bar and craft breakthrough connected products and services. It’s time to bring huge value for customers with a balanced exchange for the data that’s needed to support even more impactful service ecosystems—all in harmony with our planet.
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